Curious to know how we use your feedback?
We collect all our customers ratings, put them in a mixing bowl and produce a few fancy charts. These help us track how we're doing and ensure we're constantly improving over time.
We're super keen to involve you in building Pasta By Post into a business that brings pleasure time and time again.
The type of surveys we send are:
- NPS surveys - e.g. How likely are you to recommend us?
- Dish ratings - after each order
- Surveys to understand more about how we can improve or what dishes you'd like to see us create!
In building a business that benefits all, we want to be as transparent as possible.
If you're a customer and would like to (very) occasionally receive our progress reports and survey findings, as well as provide additional feedback, submit your email below.
Pasta by Post
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